If you have a problem with your machine:

1. Find and click on the "MAIL" icon in the Applications folder

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2. Select New Message.

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3. In the To: box type in

In the subject tag of the e-mail put a one-two word description of what the problem is.

In the body of the e-mail, type the best possible description of what the problem is with as many examples as possible or symptoms as possible.

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